IT Service Management Practitioner: Support and Restore
This course teaches you the essential planning, monitoring
and optimizing skills required to qualify as a professional who
specializes in the Support and Restore processes. It covers the
Service Desk and Incident Management and Problem Management
processes. IT Service Management Practitioner: Support and Restore
(based on ITIL®) is aimed at professionals who will participate in
managing, organizing and optimizing processes in an IT service
organization which has implemented, or started to implement, ITIL®-based
Support and Restore processes.
DURATION : Instructor Led Bootcamp Saturdays from 9:00am to
5:00pm or Sundays from 12:30 to 7:30pm or 2 to 3 nights from 6pm
We also offer self study options with course notes and review questions.
COST: Instructor led $275 per course and self study guides
$100 per course